Our Way

The buying process at Wood Wise is by design a progression from idea generation to finished project. Taking the time to really understand your vision and your desire for form and function protects the buyer and more importantly helps ensure that we will both be thrilled with the final result.

Two Tone Entertainment Unit

Step 1- The Idea: Maybe you’d like to …
organize and make better use of space in a child’s room with a combination bunk bed/desk…replace that old dining room table that's too small for your needs with a unique piece…fill the niche in the family room with an entertainment center able to house the big-screen TV and library of movies and music…rejuvenate the master bedroom with an updated look…make the kitchen the crowning jewel of your home with custom cabinetry designed around the way you live? Whatever your idea or need, we are happy to work with you and/or your designer to make it happen.

Modern Dining Furniture

Step 2 – Store Visit: At our first meeting we will discuss your idea and how best to achieve it. This will likely involve a discussion of the types of wood desired, hardware, colour of finish, style and the precise needs you are trying to meet with the piece.

Step 3 – Preliminary Design and Quote: Based either on selecting a style from our many samples or on your initial pictures / sketches of the desired piece, Wood Wise will provide a preliminary quote along with a specification sheet detailing choices of materials. Then we will discuss these items and any desired revisions. If everything is a “go” we’ll make final adjustments and move on to Step 4.

Step 4 – Final Design and Quote: Based on our discussions, we will prepare a final detailed design, specification sheet with materials and finish selections, and quote. This quote is final, unless any changes are subsequently made to the design, materials, hardware or finish selections. With your signature on the design and spec sheet, and 30% down payment, we will put your project on the schedule and provide a final delivery date. From that point on, we know that your time is valuable, you’re counting on the delivery date we provided, and we do our best to stick to it!

Paneled Storage Unit

Step 5 – Material Selection and Build: To ensure consistency and quality our artisans follow a strict builders code and finishers code established by Wood Wise. Please see links under ‘About Us’ in Our Team section for details. You are welcome to call anytime to check on the status of your project.

Step 6 – Delivery/Installation: Delivery and, if applicable, installation will occur on the day(s) scheduled in advance with you. Just let us know if any adjustments to that schedule are required. We leave your home or office area clean, to reduce packaging and to protect your new piece of furniture it is all blanket wrapped. Final payment is requested upon delivery and/or installation.

Step 7 – Enjoy Your Wood Wise Custom Furniture Piece: Our final action is to humbly request a testimonial from you stating how delighted you are with the Wood Wise experience.